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VoIP Features Enhance Customer Experience

There are many reasons why staff may be required to put customers on hold. However, Voice-over Internet Protocol (VoIP) technology can be utilized to ensure that callers do not feel abandoned ...

The Rise of Encryption in Businesses

As our world becomes increasingly digitized, businesses are finding themselves at a greater risk of cyberattacks. One way companies can protect their data is by encrypting it. Encryption transforms readable data into ...

Hundreds of U.S. News Outlets Affected by Malware

A cyber-security threat actor known as SocGholish has compromised a JavaScript code used by an unnamed media content provider. The malware is being used to spread the FakeUpdates malware to major media ...

New Microsoft Report Details Latest Cybersecurity Threats

According to Microsoft's latest announcement, businesses should assess security measures to defend against evolving cyber-security threats. Microsoft released its Digital Defense Report (MDDR) for 2022. Microsoft released alarming statistics about the cyber ...

Zoom Unveils New Productivity Tools

While holding its Zoomtopia event on November 8, 2022, the video conferencing giant announced the release of two brand-new productivity tools for Zoom users. In addition to the communication and collaboration tools ...

Attacks on Business VPNs are Increasing

Virtual private networks (VPNs) are used to give users remote access to resources on corporate networks. However, several factors have revealed incompatibilities between VPNs and Zero-Trust security systems. Businesses are worried that ...

Dropbox Suffers Major Breach in Phishing Attack

It's no secret that cyber attacks are on the rise, and that no company is immune to them. Dropbox, a cloud storage company, was the lastest victim when their GitHub account was ...

SIM Swap Attack Targets Verizon Customers

Recently, Verizon experienced a minor but significant data breach. Between October 6, 2022, and October 10, 2022, an unknown malicious actor gained access to Verizon's prepaid wireless accounts, compromising approximately 250 individuals. ...

Benefits of Having a Dual Monitor Setup for Your Business

In recent years, the use of advanced technology in the office has increased in popularity among businesses to improve their efficiency, productivity, and effectiveness. Whether running a small or large company, ...

Zoom Fixes Severe Security Vulnerability for Mac Users

There is no doubt that Zoom has become very popular in the business and academic sectors, as it is widely used for video conferencing and voice-over IP (VoIP). Zoom issued a security ...

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